Common questions regarding The Cloud focus on performance, availability, security, upgrades, and integration with existing applications

What devices or browsers can I use?

The benefit of our cloud-based solutions is that they work on the majority of standard tablets, laptops, workstations and mobile phones that most people already have, removing the need to spend budget to purchase new hardware. Focus ERP will work on most industry standard browsers, such as Microsoft Internet Explorer and Safari. By having this ability you can use your cloud-based solution anytime, anywhere and on any device.

Is my data secure?

Our company was founded on security. We understand your data is your business.

Hosted on “always available” server facilities (N+1 redundancy) supported by enterprise-strength infrastructure, multiple power supplies, with the highest security standards currently available anywhere. Our Servers and network infrastructure are located in world-class Tier III data centers which are SSAE 16 audited.

256 bit SSL data encryption the strongest encryption available for commercial use.

24/7  availability!

Hourly backup

Immediate disaster recovery

Does owning a Cloud-based application eliminate the need for hardware?

Cloud applications require only an internet connection and a PC or mobile device. No server, no infrastructure, no IT department or costly updates are required to stay secure, connected, and up-to-date with automatic updates.

What kind of Internet connection is needed?

In typical day any standard internet connection including today’s mobile hotspots provides adequate bandwidth. The heavy processing is being performed on the Cloud server unless you plan on uploading data intensive files such as videos or downloads of large reports. Plan accordingly to handle the amount of data that you will be transferring. Focus ERP solutions are delivered via Software as a Service (SaaS) model creating many advantages to our customers. Cloud-based or SaaS applications are delivered as a service rather than a product.

True SaaS /Cloud Applications

There is a lot of confusion regarding what constitutes a genuine SaaS or Cloud application. Some legacy applications are offered on a “hosting” basis but have limitations that render them unfit to carry the label of SaaS or Cloud applications. Here are the criteria that define genuine SaaS applications like those offered by Focus ERP.

1. Zero Client – there is nothing to install on your server, desktop, laptop, tablet or smart phone.

2. Configured, not coded – configuration means that the application can be customized according to your specific requirements, drop-down menus, screen layouts, field names, etc. Changes to the code are not required, making upgrades simple and painless, without any downtime risk.

3. Always available!

Secure data through disaster recovery planning and near-continuous (hourly) database backup policy, with off-site storage of backups…

Focus ERP’s approach to service is customer first. Our cloud-based software is intuitive and easy to configure for your business. Our applications are built on an infrastructure that provides the security, performance, and reliability exceeding standards found in the most sophisticated IT departments. The Cloud model allows companies of all shapes and sizes to leverage this infrastructure, which would otherwise be impossible to duplicate with an on-premise solution.

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